Our promise is to work in partnership with you and your family promoting choice and control over your care package. To achieve this we will meet and create a bespoke care package, work with you to manage your own staff team and be flexible in our floating support to enable you to live life to the full.

Each service user will have the opportunity to meet and interview team members. You will have the right to choose your own team and then to review this if your team does not be meet your needs. All service users will have a named support co-ordinator to enable you to address any issues that you may have about your care/support package.

We offer 4 hours to 24-hour cover and currently have the ability to tailor the timescales to meet your needs and financial constraints.

Our staff are trained to the highest level and are managed and supervised on a regular basis to ensure standards are being met.
Our Senior Managers have NVQ Level 4 in Management and or Care as well as a range of other professional qualifications and in excess of 25 years experience.

We have extensive training courses running weekly to ensure that our staff are equipped to deal with any diversities they face on a daily basis whether it be sensory, challenging or communication. All staff are enrolled on to NVQ 2/3 and we presently have over 50% of our staff trained to NVQ level 2 or above.

Everycare (Medway/Swale) Ltd is an Investor in People and retained the award on initial assessment in 2006 with an excellent review and then again in 2009. Our next review is in March 2012.