Latest News from Everycare


“EVERYCARE IS MY EVERYTHING” …. a quote from a service user at our East Surrey branch when interviewed by ITV yesterday.

Whilst the quote wasn’t actually broadcast the client confirmed in the report  how much she appreciated the Everycare support stating “Please don’t say they are never going to come”. It is heartening to know in such difficult times we are still here making a difference to the lives of so many.

Covid report ITV news EverycareGill worked really hard with her team and spent over three hours filming yesterday, so it was naturally a little disappointing that they showed so little of the piece. None the less there has already been positive feedback to the Everycare office this morning as people recognized the team.

Gill said she didn’t want to be personally famous but she did want Everycare to be famous. Isn’t that just the unique team spirit of Everycare!

Little by little the service users that decided to cancel care because of the perceived risks of having contact with care staff are returning. The strain and pressure on relatives and friends is starting to show and some just can not cope any longer without help.

Although the risks of contracting Covid 19 in care homes has been much publicised the actual incidence of the illness in users of community care services has been extremely low.

We are very confident that all our service users can rely on our extreme diligence in taking every possible precaution when delivering any form of care and can be confident that our help is only a phone call away if we are needed.


Clap for Carers – Thank you

carers applauseAt 20:00 BST on Thursday, households across the UK stood on their doorsteps and balconies and applauded the efforts of the NHS and care workers in treating those affected by Covid-19.

The initiative was devised by Annemarie Plas, from Brixton, south-west London, who was inspired by same event happening in her home country of the Netherlands, and in many other countries.

Annemarie posted details of the event on her social media channels, and enthusiasm for taking part quickly spread across the UK.

“I hope that it creates a positive boost for those on the frontline,” she said.

“But also [when] you hear your neighbours applauding you know that we are together in this, because we are currently all in our houses.”

For the full story visit the BBC website.

Coronavirus – information for service users and families

With so much uncertainty and conflicting information regarding COVID-19, we wanted to inform our service users and families what Everycare are currently doing about COVID-19.

We are following and implementing all advice and guidelines provided by the UK Government, Public Health England (PHE), CQC, UKHCA, National Health Service (NHS) and Health and Safety Executive (HSE).  We are monitoring the situation closely and are in constant communication with our team providing updates and advice on policies and procedures as new information becomes available.

There have been no actual or suspected cases of COVID-19 within our Company, but we are vigilantly monitoring the situation to ensure none of our Carers or Staff have a cough or temperature, or display any other symptoms of the virus.We would be grateful in return that should you display any of the symptoms of the virus that you immediately inform us so that appropriate action can be taken.

In the guidance PHE recommends that the best way to reduce any risk of infection is good hygiene and avoiding direct or close contact (within 2 metres) with any potentially infected person. Our care and support staff always maintain high standards of hygiene and follow robust infection control guidelines, but given that we care for some of the most vulnerable people in our communities, during this outbreak we expect them to be extra vigilant about handwashing, coughs and sneezes, and keeping clients’ homes clean. The wellbeing of our clients and staff is our highest priority.

One point which is frequently raised by both staff and Clients is the use of face masks by our Care staff. According to PHE in normal day-to-day activities facemasks do not provide protection from respiratory viruses, such as COVID-19. PHE recommends that facemasks should be worn by infected individuals only when advised by a healthcare worker (to reduce the risk of transmitting the infection to other people) and not routinely by care staff.

Regarding the clients who are reliant on the service that we provide we are constantly reviewing our rostering system and are looking potentially to prioritise home visits for those in the most vulnerable positions. This is a system that we have in place for eventualities like bad weather emergencies (snow, floods, storms etc) whereby we operate a red, amber, green system of priorities which is reviewed by our management team on the basis of most urgent need. Where service users have family who can support them in the interim, where the calls are non-essential visits (such as a weekly shopping call or social visits for instance) then we will review these visits in the light of the available resource.

We’d like to thank you for your continued support and wish you all good health during this very difficult time.

The Management team Everycare Mid Sussex.