Everycare Central Surrey – About Us
EveryCare (Central Surrey) provides Central Surrey with a full range of home care services from basic help at home to full, 24 hour live-in support. Areas covered include Guildford, Leatherhead, Woking and surrounding areas.
Our mission is to deliver the highest standard of domiciliary and live-in home care services in the Guildford, Leatherhead & Woking areas, with enthusiasm and expertise. We provide consistent, compassionate and reliable care in order that our clients have confidence that their needs are being met with respect and dignity.
We will deliver this Mission through our core ‘Care Values’:
- Customer focussed – We will deliver services and treat people as we would want our own family members to be cared for, working with them and their families/carers to mutually agree the most appropriate care package in order to meet their needs and goals.
- Availability – We will be on-call 24 hours, 7 days a week. All calls will be answered, personally, by a senior member of the team.
- Reliability – We will ensure that we attend to clients when we say we will, and be responsive to their needs, especially when faced with crisis or stressful situations.
- Enthusiasm – We are passionate about what we do and undertake work with energy, a smile and a focus to deliver the best services possible. We appreciate that our team may be the only people you see each day; we want you to like seeing them!
Our Business Principles
At EveryCare (Central Surrey) across Guildford, Leatherhead & Woking areas, we hold ourselves and the conduct of our business to the highest standards of fairness, honesty, and integrity. We believe in individual accountability
developed through training and support.
We Support Our Local Communities
We are grateful for the trust we receive in our community. Every year we commit to supporting a number of local charities, which are compatible with the business and our values.
We Grow Our Business Profitably
EveryCare (Central Surrey) is a private company but part of a national franchise group. To provide the best care for our clients and employees we have to be profitable. We achieve this by constantly reviewing the processes and costs in the business alongside detailed management information systems.
We Continually Improve
By keeping up to date with the latest developments in health and home care we are constantly learning and able to adapt the training and support for our staff so our clients can be assured of receiving the first class care they expect and deserve.